Who we are

Salam Foundation UK is more than just a registered charity with charities commission in England & Wales under charities number 1186511. It is the coming together of people who all share the belief that we are privileged to serve those less fortunate than us.

We will create lasting change by empowering communities, providing free lifesaving healthcare, food aid and shelter, creating sustainable development programmes and educating our future generations. We believe in people and the power to lead themselves out of poverty with confidence.

Don’t let people suffer alone. Join us on our mission and, together, we will see an end to poverty and injustice.

Our website address is: https://salaamfoundation.org.uk.

What personal data we collect and why we collect it

Your Details

If you choose to contact us, or help us through your generous donation, we will collect and store your personal details to handle your request and donations.  Details include 

• Name
• Address
• Contact Details
• Email Address
• Nature of request

We do not store your payment details, They are retained securely by the bank to process your donation and any future regular donations if you have chosen to make a regular contribution.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We may pass your details to our service providers to keep you up to date about our work, events and other related information.

Your rights over your personal data

Direct marketing:

If you want to stop the processing of your personal data for any direct marketing purpose (including postal marketing and our use of profiling), please contact our supporter relations team:

Telephone: 03333110236

Email: info@salaamfoundation.org.uk

Post: 16 Catsbrooke Road, Luton, LU3 2ET

 

Right to withdraw consent: If we ask for your consent to use your personal data, you always have the right to withdraw your consent at any time. You can expect that any direct marketing that you receive from us will include clear and easy instructions on how to withdraw your consent.  Please note that if you withdraw your consent for receiving email or SMS text from us, this will not prevent advertisements being shown to you on websites and social media based on cookie data (See ‘Use of cookies’ section).

Post: 16 Catsbrooke Road, Luton, LU3 2ET

Right of access (also known as subject access): You have the right to ask what personal data we hold about you and to request a copy of that information.

Right to object and / or restrict processing: You have the right to know why your personal data is being collected and used and to request that this is restricted or stopped.

Right of data portability: You have the right to request that a copy of your personal data that we hold is transferred directly to another organisation.

Right of erasure: (also known as right to be forgotten): You have the right to request that your personal data that we hold is erased.

Right of rectification: If you believe your personal data that we hold is inaccurate, you have the right to request that it is corrected or updated.

If you want to exercise any of these rights or want to find out more information please contact our Data Protection Lead.   You have the right to expect a confidential and professional service and to receive a full response

If you have any questions about this privacy statement or information we hold about you, please contact our Data Protection Lead:

Telephone: 03333110236

Email: info@salaamfoundation.org.uk

Post: 16 Catsbrooke Road, Luton, LU3 2ET

Privacy statement for our supporters

If you are a volunteer, please see our ‘Privacy statement for our employees’ in your HR documents.

When do we collect your personal data

• When you make a donation to us
• When you sign up for a campaign with us
• When you register for or attend one of our events, or enter one of our prize draws
• When you contact us by email, telephone, letter or through our websites and subdomains
• When you visit and use our websites and subdomains (See ‘Use of cookies’ section)
• When you interact with us on our social media platforms
• When you make a purchase at one of our charity shops

Why do we collect and use your personal data

• To process your donations, purchases and related instructions such as gift aid and GiveMatch.
• To keep you informed about our activities and ways to support us. Please note:
  • We will only send you marketing materials by email, phone or SMT text if you have provided your consent. You can withdraw your consent at any time (See ‘Your rights over your personal data’ section).
  • We will not send you marketing materials by post if you have asked us to stop (See ‘Your rights over your personal data’ section).
• To deal with your queries, requests and responses to our projects and campaigns.
• To send you a confirmation of your donations, purchases and event registrations, and to deliver products purchased online.
• To personalise our services, for example, we may use the personal data you have given us and your interactions with our services to help us predict your interests and to send you marketing materials that we think might be of most interest to you. (See also ‘Use of profiling’ section).
• To improve our services, for example, if we are allowed, we may request your feedback on our services.

 

In what situations do we collect personal data from other sources

• When you agree to support us through a third-party fundraising site such as Just Giving and Facebook Giving and provide them with your consent to share your personal data with us.
• When you make a donation to us through MyTenDays or MyTenNights after following a link to their donation page directly from our website.
• When we receive significant donations or support we may run a background check using publicly available sources and a third party screening and due diligence service provided by Refinitiv. We carry out background checks in accordance with our due diligence policies and procedures in order to protect our charitable interests.
• If we are allowed to send you marketing materials, we may use sources in the public domain to check that your marketing preferences and contact details are accurate and up to date. Examples of such sources include royal mail databases and the fundraising preference system.
• We may undertake research for high value fundraising using publicly available sources such as national and local press, charities commission, companies’ house and from social media sites like Facebook and LinkedIn. We will only use these sources where the data has been deliberately made public.

 

In what situations do we share personal data with other organisations

• If we are allowed to send you marketing materials, we may share your personal data with companies that help us to prepare and send out marketing materials and conduct market research on our behalf.
• With third party data services to ensure that data we hold about you is accurate and up-to-date and to understand how supporters are engaging with us to inform our fundraising and marketing strategies. (See also ‘Use of profiling’ section).
• If we receive gift aid from you, we may be required to share your personal data with Her Majesty’s Revenues & Customs (HMRC) to receive the tax rebate.
• With law enforcement agencies if we receive a valid legal instruction.
• If you register for one of our events or challenges, we may be required to share your personal data with event organisers for health and safety purposes.
• If you use a debit or credit card to make a donation or purchase, your personal data will be processed by a payment processing processor that may store some of your personal data outside of the European Union including in the US. We only use payment processing partners that are certified against appropriate frameworks such as the Payment Card Industry Data Security Standard.
• If we are allowed to send you marketing materials, we may share your personal data with a marketing company (such as a mailing house), and conduct market research (such as a data analysis company).
• If you have agreed to receive marketing emails or SMS texts from us, we may provide your email address and/or mobile phone number in an encrypted format to social media companies, such as Facebook, Instagram, Twitter, LinkedIn, Snapchat or YouTube, or to digital advertising companies that provide services to us by displaying our advertising to you on social media platforms and other websites, as well as identifying audiences with interests similar to yours. If you have opted out from receiving marketing emails or SMS texts from us, this will not prevent our advertisements being shown to you on a randomised basis, through the social media platforms own targeting algorithms, or based on cookie data. To completely stop seeing advertising from us on your social media platforms you will need to review the privacy settings on your social media account.
• If we receive a significant donation or support we may run a background check using a third party screening and due diligence service provided by Refinitiv. We carry out background checks in accordance with our due diligence policies and procedures in order to protect our charitable interests.
• We contract a limited amount of third parties to store data on our behalf. This may include your personal data. Types of third parties we use include cloud storage, website hosting and software providers.
• If we are required by law, we may share your personal data with data cleaning companies to ensure that the data we hold about you is accurate and up to date.

We only share personal data with another organisation if we have a legal basis to do so.

In all the above situations, we will ensure that we have a written contract (or valid legal instruction) in place with the organisation that includes data protection clauses to ensure that they do not use personal data for their own marketing purposes, and have security requirements in place to protect your personal data.

What is our legal basis for collecting and using personal data 

Where we have your consent.   For example, we will only send you emails, make telephone calls or send you SMS text messages with your consent. You can withdraw this consent at any time (See ‘Your rights over your personal data’ section).

Where the processing is necessary to enter into or fulfil the terms and conditions of a contract. For example, processing your donation made to us.

Where the processing is required under the law.  For example, disclosing your personal data to a law enforcement agency if we receive a valid legal instruction.

Where the processing is our legitimate interest.  For example, we may send marketing materials to your postal address and social media account if you haven’t told us not to or opted out using another method such as a marketing preference service.  We will only rely on this legal basis if we believe your interests and fundamental rights do not override our legitimate interest. (See ‘Your rights over your personal data’ section).